Patient Reviews

Everyone was very nice! I would highly recommend the North Dakota Eye Clinic!

Very professional staff short wait time. Facility is really nice. I would recommend for your eye care

The exam was conducted efficiently and professionally but the overall time, one hour, for completion of the appointment was overly long. Too much wait time Over 50% of total time.

Been a very satisfied client for 3 or 4 years now. I do annual exam, contacts and glasses. I've also had specialty encounters for different concerns. Dr Aikens is so amazing, I would never switch. I'm autistic and have a lot of health anxiety, so I ask a LOT of questions, I'm always met with warmth, compassion, and validation. Everyone on staff is kind, courteous and very approachable. Heidi at the contacts lens desk is always super helpful and friendly. I have VSP and Tricare, and the team here is knowledgeable on both plans and helping me leverage my coverage to get the best materials for the least out of pocket. They're very motivated to make sure I'm happy with my service, and I'm sure they've lost money on contact lens trials and upgrading my glasses when the features I chose didn't work for me.

I’ve been considering writing this review for a long time, and I feel it’s necessary to share my experience. I do not recommend North Dakota Eye Clinic if you are planning to get LASIK. Unfortunately, my experience here was very disappointing. This place is not a LASIK center and they should have been clear about that from the start, but it became evident throughout the process. It seemed like their primary concern was making money, not caring for their patients. Important information, like the potential side effects and the level of pain I could experience, was glossed over, leaving me unprepared. I only met with Dr. Sczepanski once, for about five minutes, and was expected to trust him with my future vision. The actual procedure was painful. At one point, I even asked them to stop because it felt so rushed, like they didn’t have a second to let me breathe. Now, a year later, I’m still experiencing blurry vision and extremely dry eyes. When I expressed these concerns, their only advice was that "there’s still a chance it will go away" and to “try eye drops”. It felt dismissive, as though they were downplaying the seriousness of my situation. There should have been better after-care in place. I chose North Dakota Eye Clinic because I heard great things, but my experience has been anything but positive. If you’re considering LASIK, do yourself a favor and go to an actual LASIK center—perhaps in Fargo—where you’ll hopefully receive better care and attention.

Excellent care given 👏 The referral given is excellent. Thank you

Very welcoming and extremely professional. Hands down the best healthcare process experience I’ve ever worked with